1. About this policy

This is the MNARTGALLERY Limited Liability Company privacy policy, which sets out our actions in relation to the data and information we collect and use in relation to our visitors, customers and members. We keep your data confidential (unless your data is provided for the purpose of being viewed by others, such as forum posts) and use and share it only as detailed in this privacy policy. We comply with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) in relation to your data.

We do not transfer your data to third parties.

2. About us

We are MNART GALLERY – website for the sale of works of art, the property of the limited liability company MNARTGALLERY registered in Romania, with the unique registration code at the National Trade Registry Office: 49247365, and our registered office is in the City of Bucharest, sector 4, Splaiul Unirii no. 10, bl. B5, sc. 2, apt. 28.
Unique Registration Code at the National Trade Registry Office: 49247365
European Unique Identifier (EUID): ROONRC.J40/23439/2023
Order number in the Trade Register: J40/23439/07.12.2023

3. How to contact us

To contact us, please write to our main office at the above address or email us at contact@mnartgallery.com
We also invite you to learn more about us by browsing our social media pages at the following addresses: Instagram / Facebook / TikTok

4. What type of data we hold about you

The data and information we hold and process about you consists of the following:

a. Information about you

  • Your name
  • Your account information
  • Your contact details, including your address, telephone, mobile, fax, own website and email, to the extent that these have been communicated;
  • Your account information, respectively of all member accounts with which you registered with us
  • Your account login details, including your username and password.
  • Your address book entries, including other shipping addresses you provide.
  • Any contact details and messages you provide when you refer a friend.
  • Your account preferences and other account information.

b. Information relating to your orders

  • Your purchase transactions
  • Your purchase orders
  • Your payment information and payment history
  • Order delivery information.

c. Your online activity

  • Your Content;
  • Information about you as a professional artist, including but not limited to personal details, galleries, portrait, biography, exhibitions, awards, tuition, media and topics.
    • Messages you exchange with other members using any service we offer.
  • Any other content you provide.

d. Administration Information

  • Communications between you and us, including questions, issues, support and survey responses, including via email, web forms and telephone.

e. Technical information when you visit our website

  • Web browser information, including your browser brand (eg Internet Explorer, Firefox, Safari, Opera, Chrome),
  • Operating system (eg Microsoft Windows, OSX, Android)
  • IP address (a unique identifier assigned to your computer for your Internet connection).
  • Information about your use of our website, including where you visited our website from and which pages you visit on our website.

5. How we obtain your data

We obtain your data through a variety of means, including:

a. Forms You Complete/Data You Provide

  • From forms you complete and submit on our website
  • From printed forms you obtain from our website or from us
  • Data we collect face-to-face, or via email or phone

b. Other-information you provide

  • From data, information and images that you post, upload or otherwise provide to our website, including our forum.
  • From any other information you provide from time to time, including through phone calls, emails and other communications between you and us.
  • From any information provided by other users of our site and other customers.

c. Generated Information

  • From information generated by us as a result of transactions and communications with you, including providing any goods or services to you, providing functionality of our website, dealing with enquiries, support requests and complaints.

d. Technical-information

  • From information that is automatically provided by your web browser when you visit our website.
  • From information recorded by our server when you view any page on our website.

6. Uses of data

We use your data for the following operational purposes:

a. Operating and improving our website

  • To provide our website features and functionality.
  • To analyze the performance and improvement of our website.
  • To keep you informed of status or other administrative notifications.

b. Supply of goods and services

  • To fulfill each order from you for the supply of goods and services.
  • To collect payments due from you.

c. Provision of Member Accounts

  • To provide, administer and manage your accounts and the associated services included in those accounts.
  • To collect payment of all account fees.
  • To pay commissions on sales to artists.

d. General administration

  • To monitor our staff.
  • To communicate with you for administrative and support purposes.
  • To handle demand, disputes and complaints.
  • To enforce our contracts and terms and file complaints.

e. Marketing emails and communications
We will also use your data to send you marketing materials and newsletters about our website, products, services and events, but only where you have consented to this by setting the appropriate your site account and you have not withdrawn your consent. You can change your consent by adjusting the appropriate setting or by contacting us via our contact details in this policy.

f. Manage your account
The data we hold about you is kept to ensure that we can manage your account and provide you with details of your previous purchases, wish-list items and account preferences. If you ask us to remove this information, please see section 11.

7. Who we disclose your data

a. Public data
If, as part of the functionality of our website or as part of any service, competition or event we offer or run, some of your data is intended to be made available to the general public or other members, then the disclosure data will be reasonably made on this basis. For example, your forum posts, profile articles and information about professional artists, your galleries, schools, etc. can be made public. We will specify on our website or in our communications with you which elements of your data will be made available in this way. If our website settings allow you to control which elements of your data are made public, then we will honor the settings you select.

b. Our contractors and suppliers
Where we use third parties to provide any part of our website or any goods, services, events, insurance or other things, or to enforce or administer any contract or term, then we may provide them with your data, reasonable to them, including artists from whom works are purchased, delivery agents, payment processors and insurers.
Your data may be held by them as a data controller on our behalf, in which case we will remain the data controller and your data will be held and used by them only on our behalf and in accordance with our instructions and this policy. Also, your data will only be kept for or as long as necessary to provide their services, after which it will be securely removed from their systems.
In some cases, your data may be provided to them for use by them for their own purposes, as a data controller, where this is reasonably necessary for the purpose of providing any goods, services, insurance, event etc. by them. In this case, they should inform you separately that they hold your data as a data controller.

c. Legal requirements
We may provide your data to a government authority when it is necessary to comply with a legal requirement, for the administration of justice or when it is necessary to protect your vital interests.

d. Claims Management
We may disclose your identity to any third party who makes any claim against us in relation to any of your data that you have posted or uploaded to our website, including where it is alleged that it infringes their rights or privacy.

8. Where we process your data

We, our contractors and suppliers normally store and process your data in Romania. However, we, our contractors and suppliers may store and process your data from time to time elsewhere, including outside the European Economic Area. This may be because, for example, our contractor or supplier carrying out any order or payment processing may be based elsewhere.

If your data is to be stored or processed outside the European Economic Area, we will comply and take all reasonable steps to ensure that our contractors and suppliers comply with the rules of the Data Protection Act 1998 and the General Data Protection Regulation (GDPR). (Regulation (EU) 2016/679) for the processing of personal data outside the European Economic Area.

9. Data Security and Prevention of Unauthorized Access

a. Our Security Measures
We will make and use reasonable efforts to ensure that our contractors and suppliers take all reasonable steps and implement all reasonable measures to keep your data secure and to prevent unauthorized access to your data (except for those parts of your data .intended to be made available to the public or our other customers or members, such as your public profile, forum entries, gallery, etc.) and to prevent the accidental loss or damage of your data.

b. Your passwords
You are responsible for keeping your username and password login details confidential and please do not share them with anyone.

c. Information Security Policy
All employees are responsible for ensuring the confidentiality of sensitive information. MNARTGALERY recognizes the importance of information security. The primary purpose of our information security is the protection of member and customer services and the customer information provided to us. The company’s goal is to ensure that customers have confidence in our information security and are safe in the knowledge that we are responsive to their security concerns.
MNATGALLERY will comply with all terms of protection of the customer’s card details. Everyone at MNARTGALLERY has an important role to play and each staff member has their own specific duties and responsibilities. We expect our core professionalism and customer-centric behavior to be reflected in our protection of customer information. We support staff efforts to secure information through policies and staff training and awareness activities.
This policy is subject to annual review to ensure that it strategically addresses the evolving information security threats and objectives necessary for the organization to be successful.

d. Payment card security
MNARTGALLERY SRL processes payment cards through secure payment methods, accessed from authorized computers on a dedicated network segment, without access to this network segment from the Internet or from other sections of Mnartgallery. PCs and other devices on this network will be configured to meet security requirements and will be accessible only to authorized users.

10. Use of Cookies

Cookies are small text files that a web page can save on your computer and read at a later date. We use cookies only where necessary for the technical functioning of our website, including managing logins, shopping carts, transactions and other functions of our website.

11. Your Rights

a. Access to your data
You can see most of your data through your account web pages when you are logged in to our website. Under the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), you have the right to a copy of all personal data we hold about you. If you wish to exercise this right, please contact us by email at the contact@mnartgallery.com .

b. Your right to stop marketing messages
If we send you marketing literature (including paper and electronic messages), you have the right to ask us to stop doing so. Please contact us using our contact details above.

c. Your right to amend inaccurate data
You have the right to ask us to change, delete, block or amend any inaccuracy of your personal data by contacting us using the contact details above. We will respond to these requests within one month. In most cases, you can do this yourself through your account web pages on our site, which allow you to change and update your details.

d. Your right to revoke consent at any time
You have the right to withdraw your consent for us to use your data at any time. If this withdrawal means that we are unable to provide you with a service, we will inform you of this at the time of withdrawal.

e. Your right to erasure
If you wish to have all your data held by MNARTGALLERY deleted, you should contact us on the details above, to which we will respond within one month.

f. Third Party Websites
Links to third party websites may appear on our website. Such third party websites are not our responsibility, we do not endorse them and you visit and use them at your own risk. If you provide data to them, you should read their own privacy policy.

g. Changes to this Policy
We may change this privacy policy at any time by posting a new version on our website. We will not be obliged to inform you of this. You are responsible for periodically reviewing our website, staying current with the most recent version of this policy. By continuing to use our site and services after any such change, you will be deemed to have accepted the change.

h. Legal Status of this Policy
This Privacy Policy is not intended to, and does not create, contractual or other legal rights in or on behalf of any party other than those rights that already exist by law separate from this Privacy Policy.

12. Meaning of words we use in this policy

In this policy:
personal data means any of your data which constitutes personal data under the Data Protection Act 1998 or the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and in relation to which you are the subject the data.
we, our and us means MNARTGALLERY Limited Liability Company trading as MNART GALLERY
You and your means you are our guest, visitor, customer or member, including anyone who visits our website, registers for an account with us, buys anything from us, uses our website forum, enters in any competition through our website, register for a professional account and become a full member of us, any affiliated club and its members and any regional coordinator.
your data means all data and information that you provide or that we hold, obtain, generate or process about you from time to time as detailed in this policy.
service means any service provided by us, whether free or paid, including our website any service, feature or functionality of our website.
website means our website whose address is https://mnartgallery.com and any additional or replacement website we operate from time to time.